|
| |||||||||
|
Mission Statement: MossCreek Elements is becoming the leader in providing the best value reclaimed wood products available for our customers through superior quality programs, customer service, state of the art manufacturing techniques, and a strong commitment to personal, ethically based business practices.
Quality
Statement
MossCreek Elements guarantees that every product received by our customers meets
or exceeds our printed technical specifications.
The result is very low waste factors, lower installation costs, and a
better value for our customers.
Grading: The Key to Waste
Reduction
Not all reclaimed
wood is suitable for use in the high quality products that we offer.
As a result, we require each of our employees to successfully pass a
rigorous 60 day training program in order to be certified to make grading
decisions regarding our products.
Every MossCreek Elements Certified Grader must be able to re-write
each of our 72 written product specifications, successfully pass a field
examination on specie and product identification, and complete an in-house Total
Quality Management (TQM) examination.
On average every piece of flooring that we deliver is graded 14 times
between the original structure and the end use customer.
The result is a consistent, product that is guaranteed to match our
specifications.
Kiln Drying:
Ensuring Longevity and Stability
Reclaimed lumber
is generally much more stable than new lumber due to the years of expansion and
contraction cycles that it has endured during its first service life as
barnsiding, structural industrial beams and timbers, and flooring.
We employ the use of a dry kiln to further stabilize the wood prior to
the milling process. Kiln drying our
lumber helps our Certified Graders to identify potential issues with the
structural integrity of the wood such as wind shake, cracking, and areas of
increased moisture. By kiln drying
all of our wood to 6% moisture content we are able to ensure that every piece
lies tight and flat, is free of all biological activity, and will remain stable
for generations to come.
Product Value: Our Key to Being a Leader
MossCreek Elements ensures that our customers receive the highest value products
available. We define product value
as being the final installed cost per unit area where our products are used.
When comparing initial purchase prices during your selection process we
recommend that you also compare quality standards, waste factor estimates, the
production process, and final product inspection techniques before buying.
We are able to guarantee the best product value to our customers through
a significant investment of time and financial resources in our quality program.
This ensures that every
customer receives the most for their money. |
||||||||
|
QUALITY. CHARACTER. HERITAGE |
|||||||||
|
|
|||||||||
|
© Copyright©2005 MossCreek Elements* |
|||||||||
|
